Your shop should be running — not running you.
Running an online store takes more than good products. Behind every successful e-commerce brand is a steady operation: orders being processed, emails being answered, content going out consistently, listings staying updated, and vendors being managed. When all of that falls on you, the business you built to create freedom starts to feel like the opposite.
Phoenyx Jo Virtual Agency’s E-Commerce Support service handles the operational and administrative side of your online store so you can stay focused on growth, product, and the work that actually excites you.
Three Tiers. One Streamlined Shop.
🛍️ The Storefront
For new and growing shops getting their operations in order.
- Online chat support
- Order management and fulfillment coordination
- Email management and marketing
- Content creation
- Social media management
- Niche blog content (2 posts per month)
- Canva design support
- Digital newsletter management (1–2 per month)
- Supply ordering
Best for: New shop owners and growing e-commerce brands who need consistent operational support without the overhead of a full team.
📦 The Back Office
For active stores managing consistent volume and product growth.
Everything in The Storefront, plus:
- Product listing creation with optimized titles (up to 50 products)
- Inventory updates and tracking
- Vendor registration support
- Content creation for social media (expanded)
Best for: Established shops with steady order volume that need backend organization and product management support to keep up with growth.
🏪 The Full Shop
For established shops ready to hand off the full operational load.
Everything in The Back Office, plus:
- Popup shop sourcing and registration support
- Expanded vendor management
- Full content calendar coordination
- Digital newsletter strategy and execution
Best for: Shop owners who are ready to step fully into the CEO role and hand off day-to-day operations to a reliable, organized support partner.
Ready to get your shop running smoothly?
Stop spending your best hours on tasks that could be handled for you. Fill out our intake form and let us show you what consistent operational support actually feels like.