Terms of Service

Terms of Service | Phoenyx Jo Virtual Agency LLC

Legal & Policies

Terms of Service

Phoenyx Jo Virtual Agency LLC  ·  Albuquerque, New Mexico
services@phoenyxjova.com  ·  phoenyxjova.com
Effective Date: September 28, 2025

Please read these Terms of Service carefully before using this website or engaging Phoenyx Jo Virtual Agency LLC for any service. By accessing this site or submitting an inquiry, you agree to be bound by these terms. If you do not agree, please discontinue use of this website.

01

Use of This Website

This website is operated by Phoenyx Jo Virtual Agency LLC and is intended for general informational purposes, service inquiries, and client engagement. By accessing or using this site, you confirm that you are at least 18 years of age and are legally capable of entering into binding agreements.

You are granted a limited, non-exclusive, non-transferable license to access and use this website for lawful personal or business purposes only. This license does not include the right to copy, reproduce, republish, or commercially exploit any content on this site without express written permission.

Phoenyx Jo Virtual Agency LLC reserves the right to modify, suspend, or discontinue any portion of this website at any time without notice.

02

Services

Phoenyx Jo Virtual Agency LLC offers virtual and in-person business support services including, but not limited to: Virtual Receptionist services, Administrative Support, Social Media Management, Real Estate Business Support, IT & Tech Support, Photography, Event Coordination, and Travel Planning & Advisory.

Information on this website is for general reference only. It does not constitute a binding offer or guarantee of service availability. All service engagements are governed by a separate, executed Service Agreement and our Client Terms of Service.

The Agency reserves the right to refuse service to any individual or entity at its sole discretion.

Travel Planning & Advisory services are subject to a non-refundable Curation & Research Fee assessed prior to itinerary development and booking coordination.
03

Intellectual Property

All content on this website — including but not limited to text, graphics, logos, branding, photography, design elements, and written copy — is the intellectual property of Phoenyx Jo Virtual Agency LLC and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this website without prior written authorization from Phoenyx Jo Virtual Agency LLC.

Unauthorized use of any Agency content or branding may result in civil and/or criminal liability.

04

User Conduct

By using this website, you agree not to:

  • Use this site for any unlawful, fraudulent, or harmful purpose
  • Submit false, misleading, or inaccurate information through any form or inquiry
  • Attempt to gain unauthorized access to any portion of this website or its underlying systems
  • Transmit spam, malware, or any disruptive or harmful code
  • Scrape, harvest, or collect data from this website using automated tools
  • Impersonate Phoenyx Jo Virtual Agency LLC or any of its staff
  • Interfere with the proper functioning of this website

The Agency reserves the right to block access to users who violate these conduct standards.

05

Third-Party Links

This website may contain links to third-party websites, platforms, or resources for your convenience. These links do not constitute an endorsement or recommendation of those third parties.

Phoenyx Jo Virtual Agency LLC has no control over the content, privacy practices, or policies of external sites and accepts no responsibility or liability for any loss, damage, or issue arising from your use of linked third-party sites. You access external links at your own risk.

06

Privacy & Data Collection

When you submit an inquiry, contact form, or opt-in through this website, you may be providing personal information such as your name, email address, phone number, and business details. This information is used solely to respond to your inquiry and facilitate service delivery.

Phoenyx Jo Virtual Agency LLC does not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared with trusted service providers (such as our CRM and email platform) strictly for the purpose of operating our business and communicating with you.

This website may use cookies or similar tracking technologies to improve your browsing experience. By continuing to use this site, you consent to this use. You may adjust your browser settings to decline cookies, though some site functionality may be affected.

For full details on how your data is handled, please refer to our Privacy Policy.

07

Disclaimers

This website and all content within it are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Phoenyx Jo Virtual Agency LLC does not warrant that this website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We make no guarantee regarding the accuracy, completeness, or timeliness of any information on this site.

Information on this website does not constitute legal, financial, or professional advice. For advice specific to your situation, please consult a qualified professional.

08

Limitation of Liability

To the fullest extent permitted by applicable law, Phoenyx Jo Virtual Agency LLC, its owner, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use this website
  • Any errors, omissions, or inaccuracies in website content
  • Unauthorized access to or alteration of your data
  • Any content or conduct of third parties linked to or referenced on this site

In no event shall the Agency’s total liability to you exceed the amount paid, if any, by you to Phoenyx Jo Virtual Agency LLC in the three (3) months preceding the event giving rise to the claim.

09

Indemnification

You agree to indemnify, defend, and hold harmless Phoenyx Jo Virtual Agency LLC and its owner, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of this website or any services engaged through it
  • Your violation of these Terms of Service
  • Your violation of any applicable law or the rights of a third party
10

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of this website shall be resolved in the courts of Bernalillo County, New Mexico.

11

Changes to These Terms

Phoenyx Jo Virtual Agency LLC reserves the right to update or revise these Terms of Service at any time. Changes will be reflected by an updated effective date at the top of this page. Your continued use of this website following the posting of changes constitutes your acceptance of the revised terms.

We encourage you to review this page periodically to stay informed of any updates.

12

Contact

If you have any questions, concerns, or requests related to these Terms of Service, please reach out to us directly: